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Best Practices for Selecting the Right Managed Transportation Provider for Your Business

Selecting the right Managed Transportation Provider (MTP) is a pivotal decision for businesses operating in the complex world of logistics and transportation. The choice can significantly impact your supply chain efficiency, customer satisfaction, and bottom line. Here are the best practices for choosing the ideal MTP to meet your unique business needs.

Defining Your Business Needs and Objectives

Identifying Your Transportation Goals

The journey begins with a clear understanding of your transportation goals. What are you looking to achieve? Whether it’s cost reduction, improved service levels, enhanced visibility, or a combination of these factors, defining your objectives is the first step towards making an informed decision.

Assessing Your Unique Requirements

Recognize that each business has distinct transportation requirements influenced by factors such as the nature of products, industry regulations, and supply chain intricacies. Assess your unique needs to ensure the MTP you choose can meet them effectively.

Industry Experience and Expertise

Why Industry Expertise Matters

The importance of industry expertise cannot be overstated. An MTP with experience in your specific industry understands the nuances, challenges, and best practices unique to your sector. This knowledge enables them to offer tailored solutions that align with your objectives.

Evaluating Industry References

Don’t hesitate to ask for references and case studies related to the MTP’s performance in your industry. These real-world examples can provide valuable insights into how well the provider has addressed similar challenges for other businesses.

Technology and Data Capabilities

Leveraging Technology for Efficiency

Technology plays a vital role in modern transportation logistics. A capable MTP should have advanced tools, including Transportation Management Systems (TMS), to optimize your transportation operations, reduce costs, and enhance overall efficiency.

Data Analytics and Real-time Visibility

Data analytics and real-time visibility are essential for making informed decisions and monitoring performance. Ensure that the MTP can offer robust data capabilities, allowing you to track shipments, identify trends, and make necessary adjustments.

Carrier Network and Relationships

The Significance of Carrier Relationships

The strength of an MTP’s carrier relationships directly impacts your transportation efficiency. A well-connected provider can tap into a broad network of carriers, ensuring reliability and flexibility when securing transportation capacity.

Assessing Carrier Selection Criteria

Inquire about the MTP’s carrier selection criteria. Understanding how they choose and manage carriers can give you confidence in the reliability of your transportation partners.

Scalability and Flexibility

Adapting to Changing Demand

The ability to scale services in response to fluctuating demand is crucial. Ensure that the MTP has the capacity and resources to handle peak seasons and periods of rapid growth without compromising service quality.

Handling Peak Seasons and Growth

Discuss how the MTP manages challenges during peak seasons or periods of expansion. Flexibility and scalability are paramount during these critical times.

Cost Management and Transparency

Establishing Transparent Pricing

Transparent pricing is a cornerstone of a successful partnership. Ensure that the MTP provides clear and transparent cost structures to avoid surprises down the road.

Auditing and Billing Accuracy

Discuss strategies for auditing and ensuring billing accuracy. Transparent and accurate billing processes contribute to cost control.

Compliance and Risk Mitigation

Regulatory Compliance

Compliance with transportation regulations is essential to avoid legal issues and disruptions. Confirm that the MTP has a robust compliance framework in place.

Mitigating Supply Chain Risks

Inquire about the MTP’s approach to risk mitigation. This should encompass disaster recovery planning, contingency measures, and proactive steps to minimize supply chain disruptions.

Communication and Customer Support

Effective Communication Channels

Clear and open communication is fundamental to a successful partnership. Ensure that the MTP offers effective communication channels for addressing issues and inquiries promptly.

24/7 Customer Support

Access to 24/7 customer support is invaluable, especially in urgent transportation situations. Verify that the MTP provides round-the-clock assistance.

Evaluating Performance Metrics and KPIs

Key Performance Indicators (KPIs)

Identify the key performance indicators (KPIs) and metrics that will be used to assess the MTP’s performance. Clear KPIs ensure that both parties have a shared understanding of expectations.

Regular Performance Reviews

Discuss the frequency of performance reviews and adjustments. Regular assessments help track progress and make necessary improvements.


Selecting the right Managed Transportation Provider (MTP) is not merely a transaction but a strategic decision with long-term implications. By following these best practices, you can choose an MTP that aligns with your business needs, setting the stage for a successful partnership.

Ready to take the next step in optimizing your transportation operations? Contact FreightPlus today to explore how our Managed Transportation Provider (MTP) services can be tailored to meet your unique business needs.

Carrier Sourcing

How do you source your carriers? What are you prioritizing when you go out to bid? Who from your team is involved in this process?

These are all questions you should be asking yourself before you put out an RFP (Request for Partnership)

The goal of this whitepaper is to illustrate the steps involved when establishing a carrier sourcing strategy.

Each step has an accompanying video where Jill Clifford, FreightPlus President, provides context regarding the action.

In this guide, you will learn how to:

  • Assemble the proper team to ensure a smooth brand experience
  • Vet carriers and create measurable relationships with incumbents to reduce risk
  • Create a bid workbook that establishes service requirements and cost-saving efforts

Carrier Sourcing White Paper



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